USB port Errata Datasheet by Digi

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ERRATA SHEET # 150320
Date:
March 20, 2015
Product:
XBee Development Kits
Summary:
This errata sheet documents a resolution for a known issue with the USB port use on XBee®
development board kits shipped prior to 2/23/15.
Issue:
Some Digi XBee® development board kits were confirmed to exhibit a failure when powered
through the USB port. The cause was found to be a variation on the voltage regulator that
caused some USB circuits to not function properly. Specifically, the boards cause the FTDI chip
to not enumerate when the power supply doesn’t come up properly to 3.3v.
Determining the failure:
If the board is able to consistently connect through the USB, it is considered ok and not prone to
this issue. Because the issue is intermittent, we suggest the user verifies port connectivity three
times in succession.
To verify if your board may be faulty, perform the following test:
1) Plug in the USB port to your PC
2) Open up Device Manager from your windows PC to make sure all USB units do not
have errors. A faulty connection will show up as a USB icon with an exclamation mark.
Below in image 1 is a screen shot highlighting a faulty USB connection
Image 1:
DigiRMAstigi‘com httg://www‘digi‘com/suggon/eservice/ 5500‘730-01 A gpop‘oo-ocom
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Resolution:
To resolve the issue, the barrel jack must be supplied with between 6v to 20v of power, prior to
connecting the USB port. If the barrel jack is supplied with between 6v to 20v prior to the USB
connection, the board will always function properly. However, the barrel jack must be connected
first, followed by the USB to guarantee correct operation.
Most of the development kits include one or more 12V power supplies to power one or more
boards. If your kit did not have a power supply and you need one, or would like to return your
development board for a new fully functional unit, please see the “customer resolution
information and tables below.
Customer Resolution:
If you need a replacement power supply or wish to exchange any affected product, you may
request an RMA from the Customer Service team. Please send your request to
DigiRMAs@digi.com or contact us by phone at 800-344-4273 Option 4. Please reference the
Errata Sheet # along with Part Number and Quantity of the affected part(s).
If you have technical related concerns or questions about this notice please contact our
technical support department via telephone at 801-765-9885 or submit a request online at
http://www.digi.com/support/eservice/. Please reference the Errata Sheet # along with Part
Number and Quantity of the affected part(s).
Product Management
Digi International
11001 Bren Road East
Minnetonka, MN 55343
Table 1: Affected Board Part Numbers with old / new revisions and descriptions
Part Number
Revision
Description
XBIB-U-DEV
D
XBee, Dev Interface Board USB
XBIB-U-SS
D
XBee USB Interface Board - SMT Socket
Image 2: example board (P/N: XBIB-U-DEV)
Image 3: Notation of Revision Level on Label
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ITEM DESCRIPTION
BOARD /
REPLACEMENT BOARD
POWER SUPPLY (INCLUDED) Replacement Power Supply
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 1)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 1)
XB24-DKS-INT XBee Starter Development Kit
XBIB-U-DEV (QTY 2) No power supply on BOM
XB24-DKSJ XB 2.4,S1 Starter Kit,Jpn
XBIB-U-DEV (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
XB24-DMDK-WJ XBee DigiMesh 2.4 Dev Kit Jpn
XBIB-U-DEV (QTY 4)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 3)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 3)
XB24-PDK-INT XBee Professional Developer's
XBIB-U-DEV (QTY 5) No power supply on BOM
XB24-PDKJ XBee 802.15.4 Dev Kit Jpn
XBIB-U-DEV (QTY 5)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 1)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 1)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 1)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 1)
XBP24-DKS-INT
XBee-PRO Starter Development K
XBIB-U-DEV (QTY 2) No power supply on BOM
XBP24-DKSJ XBeePRO Starter Dev Kit Japan
XBIB-U-DEV (QTY 2)
XBP24BZ7B-DK XBP,ZB Programmable Dev Kit
XBIB-U-DEV (QTY 2) No power supply on BOM
XBP24BZ7B-DK-W XBP,ZB Int Programmable Dev Kit
XBIB-U-DEV (QTY 2) No power supply on BOM
XBP24BZ7B-DK-WJ
XBP,ZB Jpn Programmable Dev Kit
XBIB-U-DEV (QTY 2) No power supply on BOM
XK-Z11-M ZigBee, RF Module Dev Kit
XBIB-U-DEV (QTY 4) 24000056 (PS,12VDC 100-240V 18W 1.5A)(QTY2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
XK-Z11-T iDigi Tank ZB US Kit
XBIB-U-DEV (QTY 1)
XK-Z11-T-W iDigi Tank ZB Kit Int
XBIB-U-DEV (QTY 1)
XK2B-WFT-0 XBee, S6B Wi-Fi Development Kit
XBIB-U-DEV (QTY 1);
XBIB-U-SS (QTY 1)
No power supply on BOM
XK9-XCT-0 XBee-PRO, XSC S3B Dev Kit
XBIB-U-DEV (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 1)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 1)
XKP9-DM-0
XBee-PRO 900HP S3B Dev Kit (Domestic)
XBIB-U-DEV (QTY 3)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
XKP9-DMB0 XBP, PROG 900HP S3B DEV KIT
XBIB-U-DEV (QTY 3)
XK-Z11-S ZigBee SMT RF Module Dev Kit
XBIB-U-SS (QTY 4) 24000056 (PS,12VDC 100-240V 18W 1.5A)(QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
XK2-Z7SB0 XBP, ZB SMT 32K Prog Dev Kit US
XBIB-U-SS (QTY 2) No power supply on BOM
XK2-Z7SBE0
XBP, ZB SMT 32K Prog Dev Kit EMEA
XBIB-U-SS (QTY 2) No power supply on BOM
XK2-Z7SBJ0
XBP, ZB SMT 32K Prog Dev Kit JPN
XBIB-U-SS (QTY 2) No power supply on BOM
XK2B-WFT-0 XBee, S6B Wi-Fi Development Kit
XBIB-U-DEV (QTY 1);
XBIB-U-SS (QTY 1)
No power supply on BOM
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
24000056 (PS,12VDC 100-240V 18W 1.5A) (QTY 2)
18000291 (CONN,AC Plug Kit EU,UK,AUST) (QTY 2)
XK8-DMS-0
XBee, 865/868LP Dev Kit
XBIB-U-SS (QTY 3)
XK8-DMSB0
XBee, 865/868LP Programmable Dev Kit.
XBIB-U-SS (QTY 3)
76000738 (PS,12VDC 100-240V
18W 1.5A)
XK-Z11-S-W
ZigBee SMT RF Module Dev Kit-Int
XBIB-U-SS (QTY 4)
XK-Z11-S-WA
ZigBee SMT RF Module Dev Kit - Australia
XBIB-U-SS (QTY 4)
XKP9-DM-2
XBee-PRO 900HP S3B 920MHz (Aus)
XBIB-U-DEV (QTY 3)
XKP9-DM-4
XBee-PRO 900HP S3B 920MHz (Singapore)
XBIB-U-DEV (QTY 3)
XK9-XCT-2
XBee-PRO, XSC S3B 920 MHz 9.6K Dev Kit
XBIB-U-DEV (QTY 2)
XKP9-DM-1
XBee-PRO 900HP S3B 920MHz (Brazil)
XBIB-U-DEV (QTY 3)
XK-Z11-M-W
ZigBee, RF Module Dev Kit-Int
XBIB-U-DEV (QTY 4)
XK-Z11-M-WA
ZigBee, RF Module Dev Kit - Australia
XBIB-U-DEV (QTY 4)
XBP09-DMDK
XBee-PRO DigiMesh 900 Dev Kit
XBIB-U-DEV (QTY 4)
XBP24-DKS
XBee-PRO Starter Development K
XBIB-U-DEV (QTY 2)
XB24-PDK
XBee Professional Developer's
XBIB-U-DEV (QTY 5)
XBP08-DK
XBee-PRO 868 Development Kit
XBIB-U-DEV (QTY 2)
XB24-DKS
XBee Starter Development Kit
XBIB-U-DEV (QTY 2)
XB24-DMDK
XBee DigiMesh 2.4 Dev Kit
XBIB-U-DEV (QTY 4)
Table 2: Affected Kits without power supplies to resolve, and replacement items if needed

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